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Etiquette

Cancellations

Life gets in the way and things can get crazy. Cancellations do need to happen 24 hours before your appointment. Cancellation fees thereafter are charged at 50% of the appointment rate. However failure to pay this means that you will not be rebooked.

Late Arrivals

Lashing is a very delicate and time-consuming process, making each of your individual lashes look perfect. If you arrive late – I will accommodate you however I can’t run into someone else’s booking. Therefore, the appointment will end as scheduled and this may result in a less full or less-than desired look.

No Shows

No shows will not be rescheduled and unfortunately will be charged the full price. I make it my mission to respect my clients time and do require that back in order to do the best job I can for each of you.

Forms of Payment

Cash and EFT are accepted. Should you wish to EFT, Rae Rose requires proof of payment before starting the appointment.

How to Arrive

I know I feel so naked without makeup however removing makeup at your appointment eats into your lashing time. I strongly advise arriving with no makeup. This helps make the process smoother and quicker

During your Appointment

No phones are allowed during a lashing appointment. Your appointment should be an escape for you from your busy lives! When we talk our eyes move making it harder for me to lash or work. Keep in mind glue is used and needs to cure properly. 

I do need quiet eyes and minds